Let’s Fix QuickBooks Error 1311 Source File Not Found?

 Numerous advanced features in QuickBooks enable users to monitor the financial status of the business as a whole. One of these features is the ability to export QuickBooks reports to Microsoft Excel. During the use of this feature, consumers occasionally encounter QuickBooks error 1311 source file not found. The error is accompanied by the text message that reads "QuickBooks Error 1311: ''Source file not found: D:ZF561407.CAB''." Verify that the file exists and is accessible." Some users may also encounter this error while installing QuickBooks Desktop. Learn more about QuickBooks Desktop error 1311 by reading the complete blog.

For immediate assistance with QuickBooks error 1311, call our toll-free number +1(855)-738-0359 to access the technical support team’s help

What factors contribute to QuickBooks Desktop error 1311?

Before proceeding to the troubleshooting section, let's analyze the error's causes.

  1. Compatibility issues between QuickBooks Desktop and your version of Microsoft Office.

  2. Damaged or corrupted Microsoft Office software.

  3. The installation of QB Desktop on your OS is damaged or corrupted.

Proceed to the following section of the blog for instructions on how to resolve the error.

Resolutions for Error Code 1311 in QuickBooks

Follow the below troubleshooting steps in the same order to eliminate QuickBooks error 1311:

Solution 1: Reinstall QuickBooks Desktop from the local storage

  1. Insert the QuickBooks installation disc into the optical drive.

  2. The QuickBooks installation window will open automatically. Click Cancel.

  3. Create a new folder with the name QuickBooks Installation on your desktop.

  4. Launch Windows File Manager, followed by the CD-ROM drive.

  5. Copy each file and paste it into the newly created folder on the desktop.

Now, attempt to reinstall QuickBooks from the new location.

If the error 1311 persists, proceed to the next troubleshooting solution.

Solution 2: Limit CD-ROM accessibility to local users

  1. Press the Windows and R keys simultaneously to launch the Run window.

  2. Select Administrative Tools followed by Local Security Policy.

  3. Select the Local Policy Folder next.

  4. Select Security Options and then your version of Microsoft Windows.

  5. Limit CD-ROM access to local users only.

Solution 3: Verify QuickBooks Desktop and Microsoft Office compatibility

  1. Press the Windows and R keys simultaneously.

  2. In the Run dialogue box, type Control Panel and select the OK button.

  3. Double-click Microsoft Office after selecting Add or Remove Programs.

  4. Click Repair to fix installation errors and compatibility issues.

If the error code 1311 persists in your QB Desktop, proceed to the next solution.

Solution 4: Uninstall QuickBooks to perform a clean installation

  1. Tap the Windows icon and select the Control Panel option.

  2. Select the Programs and Features option.

  3. Next, select your version of QuickBooks Desktop and click Uninstall.

  4. Follow the on-screen instructions to uninstall QuickBooks completely.

  5. Now, install QuickBooks from scratch.


We believe the QuickBooks error 1311 source file not found will no longer exist after implementing the suggested solutions. If the error persists or the steps are unclear, contact us at our toll-free number +1(855)-738-0359 to connect with the team of certified QuickBooks specialists.

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